Frequently Asked Questions
Frequently Asked Questions by RoadMech covers common topics about roadside assistance, membership plans, coverage and services.
Roadside Assistance is a service provided by RoadMech in case of your Vehicle Breakdown. It provides country-wide services including some instant solutions includings : Vehicle Towing, Flat tyre assistance, battery jump start, fuel delivery, lock-out service, minor mechanical adjustments and additional services depending on the level of coverage you have purchased.
Yes, RoadMech offers Road Side Assistance service to non-members by charging one time assistance cost at the time of incident. However this service may not be available in some selected regions. Please ask your RoadMech Support Executive about availability of non member assistance in your region when you call.
You can contact RoadMech’s Helpline Number or our queries email, mentioned on contact page, any time and our representative will guide you with the further process.
Your Membership will begin 7 days after purchasing the membership and submitting all the required documents with RoadMech.
RoadMech provides Roadside Assistance services to Cars, Bikes, Trucks, Buses, Autorickshaws and even all types of Electric Vehicles
Our Roadside Assistance Packages covers the vehicle for which membership has been purchased.
You can contact our Helpline Number for all your Roadside Assistance Needs 24 hours a day and 365 days a year.
If you have not availed of our services even once during your membership period, RoadMech will give you a reasonable amount of No Claim Bonus at the time of renewal of your Membership.
RoadMech Services will be applicable for the vehicle for which the membership has been purchased. However you can also avail the services for the non covered vehicles by paying the non-membership fees at the time of service.
Yes, all the Spare parts and consumables used, will be chargeable at the time of availaing the services as an additional cost at actuals.
Yes, RoadMech Membership Plan offers services to all the Cab Service providers, Logistic Companies or Supply Chain Vendors under their Fleet Management Programs.
RoadMech has got presence across 13+ countries including South Africa, Middle East, New Zealand, India and Europe currently.